Cookie Policy

This Cookie Policy was last updated on July 15, 2024, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://www.crystalo.fr/ (hereinafter: "the website") uses cookies and other related technologies (for simplicity all of these technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

2. What are Cookies?

A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to track traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or Functional Cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. For example, you no longer need to enter the same information repeatedly when you visit our website, or items remain in your shopping cart until you pay. We may place these cookies without your consent.

5.2 Statistical Cookies

We use statistical cookies to optimize the website experience for our users. With these statistical cookies we get insights into the use of our website. We ask your permission to place statistical cookies.

5.3 Marketing/Tracking Cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social Media

On our website, we have included content from Facebook and LinkedIn to promote web pages (e.g., "like," "pin") or share them (e.g., "tweet") on social networks like Facebook and LinkedIn. This content is embedded with code obtained from Facebook and LinkedIn and places cookies. This content can store and process certain information for personalized advertising purposes.

Please read the privacy statement of these social networks (which can change regularly) to learn what they do with your (personal) data processed using these cookies. The data retrieved is anonymized as much as possible. Facebook and LinkedIn are located in the United States.

6. Placed Cookies

XSRF-TOKEN: Used for security reasons, Duration = Session, Essential cookie
hs: Used for security reasons, Duration = Session, Essential cookie
svSession: Used in connection with user login, Duration = 12 months, Essential cookie
SSR-caching: Used to indicate the system from which the site was rendered, Duration = 1 minute, Essential cookie
_wixCIDX: Used for system monitoring/debugging, Duration = 3 months, Essential cookie
_wix_browser_sess: Used for system monitoring/debugging, Duration = Session, Essential cookie
consent-policy: Used for cookie banner settings, Duration = 12 months, Essential cookie
TS:* Used for security and fraud prevention, Duration = Session, Essential cookie
bSession: Used to measure system efficiency, Duration = 30 minutes, Essential cookie
fedops.logger.X: Used to measure system efficiency, Duration = 12 months, Essential cookie

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Accept all cookies", you consent to us using all cookies and plug-ins as described in the pop-up and this cookie policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

8. Enabling, Disabling and Deleting Cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed

For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your Rights Regarding Personal Data

You have the following rights regarding your personal data:

Right to Information: You have the right to know why your personal data is necessary, what will happen to it, and how long it will be stored.
Right of Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to complete, correct, delete, or block your personal data at any time.
Right to Withdraw Consent: If you have given us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
Right to Data Portability: You have the right to request all of your personal data from the controller and transfer it in its entirety to another controller.
Right to Object: You may object to the processing of your data. We will comply unless there are legitimate grounds for processing.

To exercise these rights, please contact us. You will find our contact details at the bottom of this cookie policy. If you have a complaint about how we process your data, we would like to hear from you, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).

10. Contact Information

For questions and/or comments about our cookie policy and this statement, please contact us using the information below:

CRYSTALÔ

539 Rue Docteur Maurer

78630 Orgeval

France

Website: https://www.crystalo.fr/

Email: maison@crystalo.fr

Phone Number: +33 7 78 26 26 36