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Legal notices

Definitions:

  • Client: Any professional or natural person with legal capacity as defined in Articles 1123 and following of the French Civil Code, or any legal entity, who visits the Website subject to these general terms and conditions.

  • Services: https://www.crystalo.fr/ makes the following services available to Clients: [This would typically be followed by a list of the specific services offered on the site].

  • Content: All elements constituting the information present on the Site, including but not limited to text, images, and videos.

  • Client Information: Hereinafter referred to as "Information," which corresponds to all personal data that https://www.crystalo.fr/ may collect and process for the purposes of managing your account, customer relations management, analytics, and statistics.

  • User: Any internet user connecting to and using the aforementioned website.

  • Personal Information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies." (Article 4 of Law No. 78-17 of January 6, 1978).

  • General Data Protection Regulation (GDPR): The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR) (No. 2016-679).

Key Considerations for this Translation:

  • Legal Accuracy: The translation preserves specific legal terminology ("natural person," "legal entity," etc.) and keeps the references to French legal articles for accuracy.

  • GDPR Emphasis: The translation clearly highlights the website's adherence to GDPR, which is essential for user trust, especially if the site operates within the European Union.

  • Clarity: The language is clear and concise while maintaining a formal style appropriate for legal definitions.

Website Presentation

In accordance with Article 6 of French law No. 2004-575 of June 21, 2004, for confidence in the digital economy, users of the website https://www.crystalo.fr/ are hereby informed of the identity of the various parties involved in its creation and maintenance:

Owner:

  • SARL BIOCRYSTAL 7

  • Share Capital: €10,000

  • VAT Number: FR57848311478

  • Registered Office: 539 Rue Docteur Maurer, 78630 Orgeval, France

  • Registration Number (RCS): Versailles 848 311 478

Publication Manager:

  • BIOCRYSTAL 7

  • Email: rf.latsyrcoib@obal

  • The publication manager is a legal entity.

Webmaster:

  • Frédéric REYMOND

  • Email: rf.latsyrcoib@obal

Hosting Provider:

  • OVH

  • Address: 2 rue Kellermann, 59100 Roubaix, France

  • Telephone: +33 (0) 1007

Data Protection Officer:

  • Frédéric REYMOND

  • Email: rf.latsyrcoib@obal

These legal notices were created using the free legal notice generator for websites.

​2. General Terms and Conditions of Use

Intellectual Property

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign, or exploit for its own account all or part of the elements or works of the Site.

Acceptance of Terms

Use of the website https://www.crystalo.fr/ implies full and complete acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time, and users of the https://www.crystalo.fr/ website are therefore invited to consult them regularly.

Accessibility and Updates

This website is normally accessible to users at all times. However, an interruption for technical maintenance reasons may be decided by https://www.crystalo.fr/, who will then endeavor to communicate the dates and times of the intervention to users beforehand.

The website https://www.crystalo.fr/ is regularly updated by https://www.crystalo.fr/, who is responsible for it. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to be aware of them.

 

3. Description of Services Provided

The website https://www.crystalo.fr/ aims to provide information concerning all of the company's activities. https://www.crystalo.fr/ strives to provide information on the https://www.crystalo.fr/ website that is as accurate as possible.

However, it cannot be held liable for omissions, inaccuracies, or deficiencies in updates, whether due to its own actions or those of third-party partners who provide it with this information.

All information indicated on the https://www.crystalo.fr/ website is provided as an indication only and is subject to change. Furthermore, the information on the https://www.crystalo.fr/ website is not exhaustive. It is provided subject to modifications that may have been made since it was put online.

4. Contractual Limitations on Technical Data

Technology & Responsibility

The website uses JavaScript technology. The website cannot be held liable for material damages related to the use of the site. In addition, the website user undertakes to access the site using recent equipment, free of viruses, and with an up-to-date latest-generation browser.

Hosting & Accessibility

The https://www.crystalo.fr/ website is hosted by a provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best possible accessibility rate. The hosting provider ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

Neither https://www.crystalo.fr/ nor the hosting provider may be held liable in the event of malfunctioning of the internet network, telephone lines, or computer and telephone equipment, particularly in the event of network congestion preventing access to the server.

5. Intellectual Property and Infringement

https://www.crystalo.fr/ owns the intellectual property rights and holds the rights to use all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of https://www.crystalo.fr/.

Any unauthorized use of the site or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the French Intellectual Property Code.

6. Limitation of Liability

Website Content and Responsibility https://www.crystalo.fr/ acts as the publisher of the site. https://www.crystalo.fr/ is responsible for the quality and accuracy of the Content it publishes.

Technical Issues https://www.crystalo.fr/ cannot be held liable for any direct or indirect damage caused to the user's equipment when accessing the website https://www.crystalo.fr/, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

Indirect Damages https://www.crystalo.fr/ cannot be held liable for indirect damages (such as, for example, loss of market share or loss of opportunity) resulting from the use of the https://www.crystalo.fr/ website.

Interactive Spaces Interactive spaces (possibility of asking questions in the contact area) are available to users. https://www.crystalo.fr/ reserves the right to remove, without prior notice, any content deposited in this space that violates applicable law in France, particularly provisions relating to data protection.

Where applicable, https://www.crystalo.fr/ also reserves the right to invoke the civil and/or criminal liability of the user, particularly in the event of a message that is racist, abusive, defamatory, or pornographic, regardless of the medium used (text, photography, etc.).

​7. Management of Personal Data

The Client is informed of the regulations concerning marketing communication, the French Law of June 21, 2014, for confidence in the Digital Economy, the French Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data Controller

For Personal Data collected in connection with the creation of the User's personal account and their browsing on the Site, the controller of the Personal Data is: BIOCRYSTAL 7.

https://www.crystalo.fr/ is represented by Frédéric REYMOND, its legal representative.

As the controller of the data it collects, https://www.crystalo.fr/ commits to complying with the legal framework in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, from the time their consent is collected, with full information on the processing of their personal data, and to maintain a record of the processing that reflects reality.

Each time https://www.crystalo.fr/ processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.crystalo.fr/ processes it.

7.2 Purpose of Data Collection

https://www.crystalo.fr/ may process all or part of the data:

  • To enable browsing on the Site and the management and traceability of services ordered by the user: Connection and Site usage data, billing information, order history, etc.

  • To prevent and combat computer fraud (spamming, hacking, etc.): Computer equipment used for browsing, IP address, password (hashed).

  • To improve navigation on the Site: Connection and usage data.

  • To conduct optional satisfaction surveys on https://www.crystalo.fr/: Email address.

  • To carry out communication campaigns (SMS, email): Phone number, email address.

https://www.crystalo.fr/ does not commercialize your personal data, which is therefore used only when necessary or for statistical and analytical purposes.

 

​7.3 Rights of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://www.crystalo.fr/ have the following rights:

  • Right of Access (Article 15 GDPR) and Rectification (Article 16 GDPR), Update, Completeness of User Data: The right to obtain confirmation as to whether or not personal data concerning them is being processed, and to access that data, as well as the right to obtain rectification of inaccurate personal data.

  • Right to Erasure (“Right to be Forgotten”) (Article 17 GDPR): The right to obtain erasure of their personal data when it is no longer necessary, unlawfully processed, or when the user withdraws consent.

  • Right to Withdraw Consent at any Time (Article 13-2c GDPR): Users have the right to withdraw their consent to processing at any time.

  • Right to Restriction of Processing (Article 18 GDPR): Users have the right to request restriction of processing their data in certain circumstances, such as when the accuracy of the data is contested.

  • Right to Object to Processing (Article 21 GDPR): Users have the right to object to the processing of their personal data on grounds relating to their particular situation, in particular for direct marketing.

  • Right to Data Portability (Article 20 GDPR): The right to receive their personal data in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller.

  • Right to Define the Fate of their Data after Death: Users have the right to define what happens to their data after their death and to choose to whom https://www.crystalo.fr/ should (or should not) communicate their data to a third party they have previously designated.

Upon becoming aware of the death of a User, and in the absence of instructions from the User, https://www.crystalo.fr/ undertakes to destroy their data, unless it is necessary to retain the data for evidentiary purposes or to comply with a legal obligation.

Exercising Your Rights To exercise any of these rights, Users may contact https://www.crystalo.fr/ in writing at the following address:

BIOCRYSTAL 7 – DPO, Frédéric REYMOND 539 Rue Docteur Maurer 78 630 Orgeval, France

In such a case, the User must indicate the Personal Data they would like https://www.crystalo.fr/ to correct, update, or delete, and clearly identify themselves with a copy of an identity document (identity card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on https://www.crystalo.fr/ by law, particularly in terms of document retention and archiving.

Finally, Users of https://www.crystalo.fr/ can lodge a complaint with the supervisory authorities, and in particular with the CNIL (French Data Protection Authority) (https://www.cnil.fr/fr/plaintes).

7.4 Non-Disclosure of Personal Data

https://www.crystalo.fr/ refrains from processing, hosting, or transferring Information collected on its Clients to a country located outside the European Union or recognized as "not adequate" by the European Commission without first informing the Client. However, https://www.crystalo.fr/ remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.crystalo.fr/ undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client's Information is brought to the attention of https://www.crystalo.fr/, it will inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.crystalo.fr/ does not collect any "sensitive data."

The User's Personal Data may be processed by subsidiaries of https://www.crystalo.fr/ and subcontractors (service providers) solely for the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the primary persons likely to have access to User data are mainly our customer service agents.

 

8. Incident Notification

While every effort is made, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate measures.

Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to keeping our clients fully informed of all matters pertaining to the security of their accounts and providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the https://www.crystalo.fr/ website is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only in the event of the acquisition of https://www.crystalo.fr/ and its rights would such information be transmitted to the potential purchaser, who would in turn be bound by the same obligations regarding the retention and modification of data with respect to the users of the https://www.crystalo.fr/ website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.crystalo.fr/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://www.crystalo.fr/ takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, "Cookies," and Internet Tags

The website https://www.crystalo.fr/ contains a number of hyperlinks to other sites, set up with the authorization of https://www.crystalo.fr/. However, https://www.crystalo.fr/ does not have the possibility of verifying the content of the sites visited and will therefore not assume any responsibility for them.

Unless you choose to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time, free of charge, from the deactivation options offered to you and outlined below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

​9.1. Cookies

A "cookie" is a small text file placed on the User's browser and stored on the User's device (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, internet service provider, operating system, and date and time of access. Cookies do not pose any risk of damaging the User's device.

https://www.crystalo.fr/ may process information about the User's visit to the Site, such as the pages viewed and searches made. This information allows https://www.crystalo.fr/ to improve the content of the Site and the User's browsing experience.

As cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure their browser to decide whether or not to accept them, so that cookies are either stored on the device or, conversely, rejected, either systematically or depending on the issuer. The User can also configure their browser software so that they are offered the option of accepting or rejecting cookies from time to time, before a cookie can be stored on their device. https://www.crystalo.fr/ informs the User that, in this case, some features of their browser software may not be available.

If the User refuses to allow cookies to be stored on their device or browser, or if the User deletes those that are stored, the User is informed that their browsing and experience on the Site may be limited. This may also be the case if https://www.crystalo.fr/, or one of its service providers, cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the internet.

If necessary, https://www.crystalo.fr/ declines all responsibility for consequences related to the degraded operation of the Site and any services offered by https://www.crystalo.fr/, resulting from (i) the User's refusal of cookies or (ii) https://www.crystalo.fr/'s inability to save or consult the cookies necessary for their operation due to the User's choice.

The configuration of each browser is different for managing cookies and user preferences. It is described in the browser's help menu, which explains how the User can modify their cookie settings.

The User may at any time choose to express and modify their preferences regarding cookies. https://www.crystalo.fr/ may also use the services of external providers to assist it in collecting and processing the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn, and Google Plus on the https://www.crystalo.fr/ website or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the Website or the https://www.crystalo.fr/ mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them by continuing to browse the https://www.crystalo.fr/ Website or mobile application. However, at any time, the User may withdraw their consent to https://www.crystalo.fr/ placing this type of cookie.

9.2 Internet Tags

https://www.crystalo.fr/ may occasionally use internet tags (also known as "tags," action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and 1x1 GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing internet users to access the Site, and on the various pages of the Site.

This technology enables https://www.crystalo.fr/ to evaluate visitors' responses to the Site and the effectiveness of its actions (e.g., the number of times a page is opened and the information viewed), as well as the use of the Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://www.crystalo.fr/, and provide other services related to the use of the Site and the internet.

10. Governing Law and Jurisdiction

Any dispute relating to the use of the https://www.crystalo.fr/ website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of Versailles, France.

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